Unable to Shut down or Restart Windows 7 system

18-02-2020 23:24:56 3 0

“Unable to shutdown system “Error - You don't have permission to shut-down this computer

Possible cause: 

This could be caused by ‘User Account Control’.

There are distinct policies governing ‘UAC’ behavior, one for built-in Administrator account while another is for all other administrative users.

By default, built-in Administrator account is not affected by ‘UAC’, while all other administrative users are; thus, it's possible for an administrative user (different from the built-it Administrator) to not get administrative rights, even if it's a member of Administrator’s group.

Steps to resolve:

        1. Press “Windows+R” together and it will open run window.

        2. Type “gpedit.msc” and click ‘OK’

        3. Navigate below settings.

Computer Configuration --> Windows Settings --> Security Settings --> Local Policies --> Security Options

        4. In right side pane, find out below option.

User Account Control: Run all administrators in Admin Approval Mode (select ‘Enable’ & click ‘OK’ to apply changes)

*In order to implement change, system restart is mandatory.

*To restart the system Press “windows+r” together and type “shutdown -r”.

Thank You,

Team Quick Heal


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